Facilities Management Services

Since July 2010, PRIDE Industries has been providing facility operations and maintenance services at Joint Base MDL in Fort Dix, New Jersey. It is one of PRIDE’s 45 contract sites across the country. 

 

In July, two staff members at the  base noticed a family of Canadian Geese while performing a routine site inspection of the surface water pumping station. One of the geese became trapped. The employees’ quick action saved the life of the goose, reunited its family, and prevented a potential disaster by protecting the public water supply for JB MDL-Fort Dix—which has a population of approximately 40 thousand and an additional 60 thousand retirees within a 50-mile radius.  

Facility Operations Employees Going Above and Beyond

The following is a transcription of the event:

 

“The Water Utility crew arrived at the remote pump station to find a family of Canadian Geese consisting of an adult male and female with several juvenile geese loitering on the concrete retaining wall above the water intake structure for the water pump station. The family of geese became startled as the PRIDE employees entered the pump station and jumped into the creek below. Unbeknown to Sean and Ian, one of the adults landed inside the water intake structure.

 

Sean and Ian returned to the surface water pump station the next day. While inspecting the pump station, Sean discovered that one of the adult geese, believed to be the male, was trapped inside the intake structure and was unable to get out. It was obvious that the goose was becoming exhausted from his many attempts to free himself by climbing out of the water intake.

 

Sean began to make phone calls to find someone to rescue the goose. The first call was to the PRIDE Industries Service Order Desk at JB MDL for Pest Control. Pest Control informed the Service Order Desk that performing animal rescue was not possible.

 

Sean then attempted to contact local animal wildlife organization. Each entity that Sean spoke to was not able to respond.

 

Realizing the goose was not likely to survive if it remained trapped and the hazard that this posed to the potable water supply for the base, Sean and Ian took matters into their own hands. Using a pool skimmer (from one of the two JB MDL pools that the water utility department maintains) and a long handle water sampling dipper, Sean and Ian were able to reach down and lift the goose up and over the wall of the water intake.

 

The male goose quickly swam to the far bank of the creek all the while calling out to his goose family. After a few minutes, the adult female goose followed by the goslings appeared from upstream and reunited with the male.”

PRIDE Industries Facility Operations and Other Services

When you partner with PRIDE Industries, it is our goal to provide the level of initiative and service that Sam and Ian demonstrated. Along with offering a wide range of operating support and maintenance services, PRIDE creates employment opportunities for people with disabilities, including veterans with service-related disabilities. PRIDE’s contract creates 111 direct labor jobs. Fifty-seven of these employees have significant disabilities and 13 are veterans.

 

In the New Jersey area, PRIDE also offers scholarship funds for students with disabilities at Rutgers-Camden University. Partnering with PRIDE means supporting our mission to help people at all skill levels to reach their professional goals.

Need help with your facility operations?

PRIDE Industries can help you with facility operations, custodial and maintenance services, job assistance, and other services.

Marylyn Jackson, a custodian at PRIDE Industries’ Environmental and Custodial Services contract at VSP Vision, makes it her mission to provide excellent customer service with a friendly attitude. VSP Vision is a vision care health insurance and retail eyewear company headquartered in Rancho Cordova, CA. In her position, Marylyn details offices, cleans baseboards, and dusts chairs and desks; creating a clean, healthy and welcoming atmosphere for their employees and guests.

 

Marylyn and PRIDE’s team of custodians play an essential role in providing LEED standard Environmental and Custodial services to VSP. LEED (Leadership in Energy and Environmental Design) is an environmental certification program for buildings focused on promoting sustainability. By following these standards, PRIDE protects the health of building occupants while keeping the local environment free from toxic chemical contamination.

 

Instrumental to PRIDE’s success in reaching these standards is training our custodians to utilize the PRIDEClean® Custodial Process, which involves using the EPA-recognized PRIDEClean® cleaning products and high-efficiency filtered and microfiber cleaning equipment, as well as focusing on reducing chemical usage while delivering high-quality service. According to Marylyn, “This training helped me to perfect my skills and gain more confidence in myself as a custodian.”

 

“Marylyn’s high level of job performance shows in our building audits,” said Custodial Manager Brenda Sanchez. “The buildings that she is responsible for always score extremely high. Marylyn constantly receives great feedback from our customers, and her enthusiasm is contagious. We are very fortunate to have her on our team.”

 

“The customers I serve are my biggest motivation,” said Marylyn. “I aim to be courteous and polite to make the workplace feel hospitable so that they feel more motivated to do well in their jobs…. that’s what I’m here for! It’s always great to interact with my customers and colleagues.”

 

Before becoming employed at PRIDE Industries, Marylyn worked seasonally for over a decade. When she decided to look for a permanent position, she turned to PRIDE Industries’ Employment Services office in Fair Oaks, CA. After observing her great attitude and excellent work ethic, PRIDE’s staff placed Marylyn at VSP in February 2017.

 

“I’m so grateful and proud to have full-time employment,” said Marylyn. “PRIDE treats me like family. Working here, I realize how many other people also have disabilities. Some are visible, some are not (like my learning disability) – but with support, we all can get the job done together and make a difference.”

Need employment placement support?

Contact our I AM ABLE Helpline to discuss your options.

“When I go to work, I smile because I’m truly happy to be there.”