PRIDE Industries and Lotus Foods – Scaling for Costco Wholesale

The Numbers

increase in volume
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of pallets packed and shipped without incident
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of the staff are people with disabilities
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Lotus Foods

Lotus Foods, located in Richmond, Calif., is a maker of organic rice products distributed throughout the U.S. and Canada. Like PRIDE Industries, Lotus Foods has a special mission. The company is committed to helping family farms worldwide to grow rice in a way that respects the local water supply, soil, and community. Lotus Foods’ business practices have helped more than 5,000 family farms achieve a higher income. The company is also committed to sustainability, using 500 million fewer gallons of water to grow rice than other producers, and reducing methane gas from rice paddies by 40 percent.

The Challenge

In 2015, Lotus Foods experienced exponential growth in the demand for their product, Rice Ramen, at Costco Wholesale stores. To meet this increased demand while maintaining the company’s high quality standards, they needed a kitting and fulfillment partner that could help them scale their shipments of Rice Ramen.

The PRIDE Industries Solution

PRIDE Industries now packs and ships approximately 150 pallets of Lotus Foods’ Rice Ramen to Costco warehouses in the U.S. and Canada every day. Lotus Foods is not only able to meet a 10x increase in demand for their products, but they also accomplish this feat with a workforce in which 2/3 of the workers have a disability.

“PRIDE Industries is by far one of our best working partners. Over the past three years Lotus Foods has grown considerably as a company and that growth was largely made possible by PRIDE's ability to meet our ever-increasing demand. Their flexibility, excellent customer service, and attention to detail has made them a pleasure to work with. Their mission-driven values make me proud to call them a partner.”
Kristen Suchanec, Head of Operations, Lotus Foods

Learn how PRIDE Industries can help you increase your productivity, flexibility, and cost savings.