PRIDE Industries had, since 1998, earned HP’s trust through the sorting and recycling services we provided for their products. Then, in 2003, when HP selected us through a competitive bid process, we began providing supply chain management and global fulfillment services for their commercial and personal printers. Not only did our procurement and planning teams manage supplier relationships and the bulk of supply-chain links for this project, we also created a unique, proprietary system that acts as an interface between HP’s and PRIDE Industries’ Enterprise Resource Planning Systems (ERPs).
PRIDE Industries’ procurement team manages supplier relationships, including purchase order management, delivery performance, and escalations. Additionally, PRIDE Industries’ planning team performs forecasting/demand planning, creates material purchasing requests, manages part setup and maintenance, carries out lifecycle planning activities, implements part-roll tasks, and provides overall operational project management support. The HP Inc. program at PRIDE Industries is a global, 24-hour operation. Our team of supply chain planners, buyers, and business support assistants focus on striking the optimal balance between supply chain inventory levels and high customer level-of-fill targets.
After demonstrating business excellence to HP, we acquired two more HP Inc. business segments:
“This partnership has been great for furthering our mission to create jobs for people with disabilities,” says HP Program Manager for PRIDE Industries Ralph Mendez.
43,500
average monthly units shipped in FY20
267K sq. ft.
of dedicated warehouse space
$32.1M
HP-consigned inventory managed
"PRIDE Industries is a proactive partner who exceeds their performance targets. I’m in love with the mission and in love with their performance."
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