For over 30 years, PRIDE Industries has maintained a successful business partnership with Hewlett Packard (HP). PRIDE originally started as a supplier providing sorting and recycling services for HP’s products. Now, PRIDE provides a variety of HP’s supply chain management services.
Currently, PRIDE provides supply chain management and fulfillment services to HP from PRIDE Industries’ Lincoln and Sacramento, CA facilities. These services include spare part fulfillment warehousing and shipping for consumer, commercial, enterprise printing. They also include the kitting and distribution of Printer Maintenance Kits.
Providing Extensive Supply Chain Management Services for HP
The HP Inc. program at PRIDE is a global, 24-hour operation made possible by PRIDE’s team of supply chain planners, buyers and business support assistants. They focus on striking the optimal balance between supply chain inventory levels and high customer level-of-fill targets.
PRIDE Industries’ procurement team manages supplier relationships including purchase order management, delivery performance and escalations.
Additionally, PRIDE’s supply chain management planning team performs forecasting and demand planning; creates material purchasing requests; manages part setup and maintenance, lifecycle planning activities, and part roll tasks; and provides overall operational project management support.
Newly Acquired Supply Chain Management Segments
Due to excellent operational performance in supply chain management and fulfillment, PRIDE has recently acquired two new HP Inc. business segments:
- Spare Part Fulfillment program to support HP Inc. Print business acquisition.
- PRIDE will become the sole HP Inc. North America regional distribution center for their printing and copier new spare parts needs.
- This includes managing the spare parts program for HP Inc. Graphics Solutions printing business, spare part defective/credit return processing program via iReturns system and cross docking activities.
HP Program/Supply Chain Manager Ralph Mendez and HP Project Manager Jorge Arreygue says, “This partnership has been great for furthering PRIDE’s mission to create jobs for people with disabilities.”