Under general supervision, the Barista is responsible for expediting coffee-espresso drinks and related food and beverage items; handles food according to HACCP guidelines; is aware of minimum standards for a quality food service operation and interacts with customers and other employees in a friendly and courteous manner.
Hillsboro, OR | Renton, WA | Everett, WA | Seattle, WA | Redmond, WA | San Diego, CA | San Jose, CA | Dallas, TX | Austin, TX | Charlotte, NC Durham, NC | Chicago, IL | New Jersey, NJ | Melville, NY | Ossining, NY | Poughkeepsie, NY | Armonk, NY
Prepares espresso orders for customers and catering using standard measures and recipes.
Enters orders accurately into the POS device, accepts cash and charge payments.
Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area.
Responsible for ensuring proper presentation, portion control, and maintenance of appropriate serving temperatures—follows HACCP standard.
Maintains sanitation and orderliness of all equipment, supplies and utensils within work area.
Ensures proper food preparation by utilizing approved recipes and following prescribed production standards.
Keeps display equipment clean and free of debris during meal service as assigned.
Cleans equipment and workstation thoroughly before leaving the area for other assignments.
Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers directly to supervisors.
Serves customers quickly, efficiently and does not allow back-ups or snags in serving lines.
Demonstrates a complete understanding of daily menu items and explains same to customers accurately.
Checks to ensure that all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
Develops a positive working relationship.
An advocate of selling techniques by establishing communication, obtaining product knowledge, and assisting in the buying decision.
Performs other duties and special projects as assigned.
Follow instructions using structured process and procedures.
Identify and work with appropriate tools/equipment.
Flexible with schedule changes, work duration, and task assignments.
Ability to work collaboratively with management, employees, customers, vendors and demonstrate good customer service.
Ability to work with and around electrical and mechanical equipment, sharp utensils, slick floors, hot steam and water.
Ability to comply with safety programs and practices.
Customer service skills that include greeting patrons in a courteous manner; provide professional responses to questions that relate to the operations of business; assist or direct customers to appropriate areas or personnel.
Help customers with special needs.
- Must be able to work mornings, days, evenings, weekends, and holidays.
High School Diploma or GED.
The following licenses or certificates may be required depending on local, state and/or contract requirements: Food Handler’s Permit.
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
Maneuvering in and around the worksite.
Standing and walking.
Bending, kneeling, reaching, and stooping.
Grasping both small & large objects.
Regularly lift and/or move up to 10 pounds and occasionally up to 25 pounds.
Most work is primarily performed indoors, in a cafeteria setting, with exposure to various background noises which including equipment, customers, and others working.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.