PRIDE delivers:
- Flexible, Single Source Solutions
- Total Quality Management
- Cost-Efficiency
- Safe, Experienced Professionals
Flexible, Single Source Solutions
At PRIDE, we realize government agencies face unique challenges and issues. So we do more than just sell services; we develop and deliver solutions to meet your specific outsourcing needs. We work hard to understand your business, then create tailored programs to achieve your objectives.
What's more, PRIDE offers a single source model to support your various outsourcing requirements, from custodial, light building maintenance, and landscaping to family housing maintenance, commissary operations, and food service. There's no reason to manage multiple vendors--PRIDE can handle it all. You get high quality, cost-effective service and the convenience of dealing with a single company committed to your success.
After all, outsourcing is our core competency. By taking away the extraneous details of your day-to-day operations, we allow you to focus on your mission.
Total Quality Management
Many of our customers have formal quality assurance systems in place for their own key processes, and they look for their key suppliers to do the same. PRIDE employs a strict, documented quality system to ensure customer satisfaction. We track key metrics to monitor quality, productivity, and results for our customers.
We know that quality can mean different things to each customer, however, so we develop measurement tools--including "balanced scorecards"--that capture quality in each environment. For government customers, our excellent quality program results in cost-effectiveness, reliability, and continuous improvement.
The custodial contracts at many of our locations are supported by scheduling and quality control software that PRIDE has developed to provide real-time information and results to our various customers. This software is resident on a web-based system that is accessible to contracting officers 24 hours a day, seven days a week.
Cost-Efficiency
Like many companies today, government agencies continue to seek outsourcing solutions that consolidate their vendor base and reduce costs. They expect high quality, but also demand cost-effective solutions. PRIDE's experienced managers know the difference between mere cost cutting and proactive cost savings.
We work with government customers to develop key performance metrics and controls, which are tracked and reported on a quarterly basis. Resources that don't ultimately yield results--that dont add value--are wasted. We focus on what matters to you.
As markets change, PRIDE creates solutions for you that streamline processes, reduce costs and cycle time, and increase convenience. From our web-enabled information systems to the in-house expertise for design and implementation, we continue to provide integrated technology capabilities that increase the value of your PRIDE relationship.
Safe, Experienced Professionals
Safety concerns are a big issue for our government customers. PRIDE's safety and training programs keep employees safe and on the job. Our proven track record helps us control our insurance costs, which in turn benefits our customers.
Having outside contractors on your military site can raise concerns about training, appearances, safety, and liability. Our uniformed employees are courteous and responsive. They are also well trained in safety protocols that have yielded us some of the best safety records in the industry. Our safety records and programs, combined with our industry experience and low employee turnover, enable us to control costs and pass on additional savings to you--our valued customer.
We make sure that the people we have on location at your site reflect how much we care about the overall environment of your facilities.
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