PRIDE delivers:
- Flexible, Single Source Solutions
- Total Quality Management
- Measurable Cost Savings
- Safe, Experienced Professionals
Flexible, Single Source Solutions
At PRIDE, we realize each customer faces unique challenges and issues. So we do more than just sell services; we develop and deliver solutions to meet your specific outsourcing needs. We work hard to understand your business, then create tailored programs to achieve your business objectives.
What's more, PRIDE offers a single source model to support your various outsourcing requirements, from custodial and cleanroom services to building maintenance and recycling. There's no reason to manage multiple vendors--PRIDE can handle it all. You get high quality, cost-effective service and the convenience of dealing with a single company committed to your success.
After all, outsourcing is our core competency. By taking away the extraneous details of your day-to-day operations, we allow you to focus on your business and your customers.
Total Quality Management
Many of our customers have formal quality assurance systems in place for their own key processes, and they look for their key suppliers to do the same. PRIDE is an ISO 9001:2000 registered company, audited by the Underwriters Laboratory (UL) to ensure adherence to our documented quality processes. This twice a year audit validates our quality system which enables us to track key metrics to monitor quality, productivity, and results for our customers.
We know that quality can mean different things to each customer, however, so we develop measurement tools--including "balanced scorecards"--that capture quality in each environment. For customers, our excellent quality program results in cost-effectiveness, reliability, and continuous improvement.
As a testament to PRIDE's commitment to quality, service, and value, we were rewarded in 2001 by Intel as a Preferred Quality Supplier--an honor given to less than 1 percent of their 7,000 vendors worldwide.
Measurable Cost Savings
Our customers expect high quality, but in today's competitive markets they also demand cost-effective solutions. PRIDE's experienced managers know the difference between mere cost cutting and proactive cost savings.
PRIDE works with customers to develop key performance metrics and controls, which are tracked and reported on a quarterly basis. Resources that don't ultimately yield results--that don't add value to your business--are wasted. We focus on what matters to you.
Furthermore, as markets change, your customers (like ours) expect their business partners to create solutions that streamline processes, reduce costs and cycle time, and increase convenience. From our web-enabled information systems to the in-house expertise for design and implementation, we are well positioned to provide innovative technology to increase the value of your PRIDE relationship.
Safe, Experienced Professionals
Safety concerns are a big issue for our customers. PRIDE's safety and training programs keep employees safe and on the job. Our proven track record helps us control our insurance costs, which in turn benefits our customers.
Having outside contractors on your site can raise concerns about training, appearances, safety, and liability. Our uniformed employees are courteous and responsive. They are also well trained in safety protocols that have yielded us some of the best safety records in the industry. Our safety records and programs, combined with our industry experience and low employee turnover, enable us to control costs and pass on additional savings to you--our valued customer.
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